Support is the next frontier to be reinvented with the assistance of big data. And nobody has more data about their customers’ support needs than Dell, enabling them to be far more proactive in delivering new support services.
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As more data is being collected at the edge, the need for processing in place is growing as networks simply cannot handle the deluge. In this environment, ARM has the performance and low power CPUs that make processing at the edge a more reasonable proposition.
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Twice a year, the Open Networking User Group convenes to discuss needs, use cases and the future of networking. These meetings are especially candid and provide a great source of customer input for networking vendors.
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